60+
Countries worked in
15+
Years in facilitation & coaching
150+
Facilitators in our network
12+
UN agencies since 2021
20K+
Staff reached through DEI learning

Trusted by 50+ organisations across UN agencies, INGOs, and corporates

  • WHO
  • UNDP
  • UNICEF
  • UNAIDS
  • UNOPS
  • UNFPA
  • UNHCR
  • FAO
  • WFP
  • IRC
  • CARE
  • NRC
  • Airbus
  • Chanel
  • LinkedIn
  • Orange

Flagship Programme

Speak Up Culture: Training UNDP’s own
facilitators, worldwide.

UNDP · Global · Ongoing

Courageous conversations don’t scale through outside consultants. They scale through people already inside the room.

Using a cascade methodology, Shiftbalance runs UNDP’s Speak Up Culture Training of Trainers across three parallel cohorts, equipping staff worldwide to lead courageous conversations long after the workshop ends. It’s now the reference model Shiftbalance draws on for other UN training-of-trainers work.

  • EN COHORT
  • ES COHORT
  • FR COHORT

Three languages. One cascade methodology. A growing bench of UNDP’s own certified facilitators.

EN
English cohortHQ & Anglophone country offices
ES
Spanish cohortLatin America & Caribbean offices
FR
French cohortFrancophone Africa & HQ divisions

Selected Work

Every room carries its own weight.
Here’s some of it.

Filter by who we were in the room for.

FAO · Ombuds Network

150+ Respectful Workplace Advisors, trained

A resilient internal network trained and coached across continents in non-violent communication and conflict resolution.

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UNICEF · Country Retreats

Two offices, one turning point

Full retreat design for UNICEF China and Uganda during restructuring, with AI woven into daily workflows.

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Airbus · Leadership University

50+ manager workshops, three countries

Team vision, communication, and conflict-resolution workshops delivered across France, Spain, and Germany.

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CARE · Ukraine

Rebuilding a country office under pressure

Structural audit, staff well-being assessment, and a 4-day strategic retreat for a team in a live-conflict setting.

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IRC · Learning Strategy

A GEDI strategy for 20,000 staff

Needs assessment and full learning strategy, budget, and KPIs for gender, equality, diversity and inclusion, organisation-wide.

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UNOPS · Curriculum

Positive masculinities, seven regions

A full learning curriculum piloted across seven regions and time zones, plus a bias-in-performance-management video.

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Uncategorized

From audit to a full DEI strategy

Full organisational DEI audit: interviews, focus groups, Theory of Change, KPIs, and a delivered action plan.

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WHO · Country Office

Two years inside a crisis country office

70+ staff supported through psychological safety coaching in the WHO Europe Ukraine Country Office, a two-year Ombudsman-led programme.

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How We Work

Three things that don’t change from Kabul to Copenhagen.

Dual lens

An international core team brings an outside perspective. Local facilitators bring the context, culture, and day-to-day reality. Clients get both, at once.

Language fluency

English, French, and Spanish delivered natively, backed by a global database of local-language facilitators, no translator lag, no lost nuance.

Working partnership with AI

Shiftbalance built its own accredited course, Reinventing HR with AI. We practise what we teach, visibly, in every deliverable.

In Their Words

What it’s like in the room.


"An excellent facilitator with high emotional intelligence, she takes care to develop a programme tailored to the needs of the team."

Kathryn O'Chieng
Head of HR, WHO Regional Office for Europe

"An expert in facilitating courageous conversations on DEI and HR topics. I have the utmost confidence in her professional abilities."

Luciano Costantino
HR Specialist, D&I, UNFPA

"Helped develop a common vision and road map with solid steps to realise that vision, for a country team under real pressure."

Arda Köstem
Alternative Development Project Manager, UNODC

"Demonstrated expert knowledge in People and Culture, I’d recommend her for opportunities to increase efficiency and inclusion."

Sayuri Asano
Head of HR EAPRO, UNICEF

Let’s Talk

Preparing for change, a reorganisation, or a cascade of your own?

We’d welcome a 30-minute conversation, whether that’s a retreat, an audit, or a training-of-trainers programme like UNDP’s.

Book a call