60+
Countries worked in
15+
Years in facilitation & coaching
150+
Facilitators in our network
12+
UN agencies since 2021
20K+
Staff reached through DEI learning

Trusted by 50+ organisations across UN agencies, INGOs, and corporates

  • WHO
  • UNDP
  • UNICEF
  • UNAIDS
  • UNOPS
  • UNFPA
  • UNHCR
  • FAO
  • WFP
  • IRC
  • CARE
  • NRC
  • Airbus
  • Chanel
  • LinkedIn
  • Orange

Flagship Programme

Speak Up Culture: training UNDP’s own
facilitators, worldwide.

UNDP · Global · Ongoing

Courageous conversations don’t scale through outside consultants. They scale through people already inside the room.

Using a cascade methodology, Shiftbalance runs UNDP’s Speak Up Culture Training of Trainers across three parallel cohorts — equipping staff worldwide to lead courageous conversations long after the workshop ends. It’s now the reference model Shiftbalance draws on for other UN training-of-trainers work.

  • EN COHORT
  • ES COHORT
  • FR COHORT

Three languages. One cascade methodology. A growing bench of UNDP’s own certified facilitators.

EN
English cohortHQ & Anglophone country offices
ES
Spanish cohortLatin America & Caribbean offices
FR
French cohortFrancophone Africa & HQ divisions

Selected Work

Every room carries its own weight.
Here’s some of it.

Filter by who we were in the room for.

UNICEF

From audit to a full DEI strategy

Full organisational DEI audit — interviews, focus groups, Theory of Change, KPIs, and a delivered action plan.

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WHO

From audit to a full DEI strategy

Full organisational DEI audit — interviews, focus groups, Theory of Change, KPIs, and a delivered action plan.

Read More →
Corporates

Two years inside a crisis country office

70+ staff supported through psychological safety coaching in the WHO Europe Ukraine Country Office — a two-year Ombudsman-led programme.

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Corporates

From audit to a full DEI strategy

Full organisational DEI audit — interviews, focus groups, Theory of Change, KPIs, and a delivered action plan.

Read More →
INGOs

From audit to a full DEI strategy

Full organisational DEI audit — interviews, focus groups, Theory of Change, KPIs, and a delivered action plan.

Read More →
UN Agencies

From audit to a full DEI strategy

Full organisational DEI audit — interviews, focus groups, Theory of Change, KPIs, and a delivered action plan.

Read More →

How We Work

Three things that don’t change from
Kabul to Copenhagen.

Dual lens

An international core team brings an outside perspective. Local facilitators bring the context, culture, and day-to-day reality. Clients get both, at once.

Language fluency

English, French, and Spanish delivered natively, backed by a global database of local-language facilitators — no translator lag, no lost nuance.

Working partnership with AI

Shiftbalance built its own accredited course, Reinventing HR with AI. We practise what we teach — visibly, in every deliverable.

In Their Words

What it’s like in the room.


"An excellent facilitator with high emotional intelligence — she takes care to develop a programme tailored to the needs of the team."

Kathryn O'Chieng
Head of HR, WHO Regional Office for Europe

"An expert in facilitating courageous conversations on DEI and HR topics. I have the utmost confidence in her professional abilities."

Luciano Costantino
HR Specialist, D&I, UNFPA

"Helped develop a common vision and road map with solid steps to realise that vision, for a country team under real pressure."

Arda Köstem
Alternative Development Project Manager, UNODC

"Demonstrated expert knowledge in People and Culture — I’d recommend her for opportunities to increase efficiency and inclusion."

Sayuri Asano
Head of HR EAPRO, UNICEF

Let’s Talk

Preparing for change, a reorganisation, or a cascade of your own?

We’d welcome a 30-minute conversation — whether that’s a retreat, an audit, or a training-of-trainers programme like UNDP’s.

Book a call